The Personal Cloud
Things seem inexorably trending toward cloud models of computing.[^1] Which is great, right? You can have access to your data, apps, accounts, and settings from anywhere. Somebody else does all the administration, including security updates, backups, etc. And it all only gets better as the internet does, i.e. as connections get more ubiquitous and more ubiquitously faster.
But if these things are cyclical, what does it look like when the pendulum swings back? Certainly there are reasons to want it to. There are the obvious privacy implications, which I don’t actually care that much about. But there are also related legal issues, like law enforcement agencies getting access to your data through the cloud hosting services you use. It also creates a single point of failure for your entire web life: your login. There are numerous horror stories of people’s accounts being hacked or revoked, featuring Kafkaesque experiences of trying to prove account ownership, or even just trying to find someone to prove ownership to. All of these basically boil down to: the centralization of information, and the relinquishment of control to the centralized authorities.
I spent approximately 75% of my enlistment in the Marine Corps complaining. A lot of that time I was complaining about how much gear we had to carry. It was a ridiculous amount (I would say to anyone within earshot) just barely not enough to completely immobilize us. With all of modern technology at our disposal, why was it that we had to carry so much weight?
What I didn’t realize at the time (Nick pointed out to me later) was that the amount of weight that soldiers have carried has stayed pretty much constant since soldiering first became a thing. The range and capabilities of an individual soldier has increased as technology made gear lighter, but the fundamental point is that you still want to pack a given soldier with as much stuff as he can carry.
Consumer computer hardware has historically worked in a similar way. People have always spent generally the same amount of money on computers, and as computers got faster and cheaper, we bought better computers with the same amount of money, because they were never really fast enough. But at some point, they sort of did get fast enough and we stopped spending as much as we possibly could on computers. It was as if soldiering technology got so good that a soldier’s range and capabilities were unlimited. You didn’t have to load him up to capacity any more.
So we started spending some of that money on mobile devices, which have different constraints like size and power consumption, that make the calculus of capacity limits very different. But the general principle remains, and at some point in the near future, mobile devices are going to be fast enough that we won’t have to spend the maximum available resources for acceptable performance, especially as cloud computing becomes dominant and presents different bottlenecks (mostly wireless bandwidth).
Eating and Having Cake
If the pendulum is going to swing back toward decentralization, then, the imminent computing paradigm has to offer the best of personal computing and cloud computing: the personal cloud. The term is kind of nebulous right now, with some vendors using it to refer to their web-accessible network storage devices[^2], and others confusingly using it to refer to personal use of cloud services. What I have in mind might be better described as the self-hosted cloud.
Under personal computing, the canonical data lives on the client device (because there basically was no other place for it). Under cloud computing, the canonical data lives on the hosting service’s servers. Your Gmail data, for example, lives on Google’s servers, and it gets synced to your browser or your mail client. When you take an action like reading or sending mail, your client sends that information to the server, the server takes the action and updates itself, then sends the new canonical data to all of the clients. Under the personal cloud, canonical data will live on a server you own, that sits in your home or office. To access the data, you simply go to your home server’s url from anywhere with web access and log in. All the convenience, full control.
More interestingly, you’ll be able to install applications to your server, ideally with one click from the web. A webmail service, for example, that you have complete control over and access to from anywhere, including APIs for access from client devices and third-party services. Calendars, notes, photos, music, movies, etc. with granular control over access. Publishing platforms are basically already there. Office productivity apps are too, more or less.
The operating system and applications could be silently and automatically updated, like Chrome/Chrome OS. I would imagine that home servers would be modular enough that to add capacity, you could simply buy more, faster, larger-capacity boxes and add them to the network. You might still use proper cloud services, but probably strictly for encrypted backups of data that the hosts have no access to. No more privacy/legal concerns. No more account revocation/customer service nightmare.
The implications of widespread adoption of this model are interesting to think about. I’m not sure how the trade-off math would work for simple web apps. On one hand, the infrastructure needs are reduced to distribution of the application; no more user data, server administration, or even much user account administration. On the other, maybe more end user support? More profoundly, this would make decentralized, interoperable social networks much more viable. You’d have all of your canonical social data on your own server, with full ownership of your social graph, and granular control over who gets access to what. It would also make spinning up and spinning down of private or transient social networks much more viable, since everyone has a server.
Apple or Google? Neither.
There are already approximations of this model in existence. Some people VNC or ssh into remote machines to work using their device effectively as a thin client. But the user experience would obviously have to be a lot easier and more seamless for this model to be at all viable. It would have to be at least as easily deployable as a regular Windows PC is today, and I think the necessary client and server technology is only now becoming fast/cheap enough for this to be really productized for the consumer.
Apple does seem to be gesturing in this direction with their release of Mac OS X Lion Server for $50. But Apple’s core competency is in the narrow user experience of the robust client and, again, the company only seems to be interested in using cloud technologies to make that experience as great as possible.
Google on the other hand, wants to commoditize everything between the user and the web, more specifically, between the user and its own products, where they can expose the user to ads. These products, like free Android and ChromeOS on cheap devices to use Gmail and Google Docs and other web services means no one has to pay for expensive software suites anymore.
Microsoft got double-disrupted by Google and Apple. Apple’s invention (basically) of a viable mobile computing market means people barely even need computers anymore.[^3] As everything, including enterprise, goes web and mobile, Microsoft is getting squeezed out of the market. It’s going to take a while, but it’s happening. They’re certainly still profitable and will be for a while, but the market trends are pretty clear.
As Nick points out, Microsoft is moving toward a full cloud business, Azure, with Windows 8 as a stopgap. But the model isn’t Microsoft’s core competency the way it is Google’s (or even Amazon’s), and it seems unlikely that Microsoft will be able to price their services competitively. But maybe I’m totally wrong about that.
But selling and supporting home server software on commodity hardware seems exactly like what Microsoft has always been good at. They’ve already been doing something very similar in the enterprise market for a long time, and they have plenty of experience in the consumer market (unlike, for example, Oracle).
If Apple has a flaw, it’s a neglect of the web. If Google has a flaw, it’s over-centralization. I think Microsoft has a chance at disrupting its disruptors, at riding the pendulum swing to long-term relevance in the computing industry.
[^1]: Even Apple joined in yesterday by unveiling their “iCloud” service, which is an interesting take on the cloud: peculiarly (but perhaps predictably) device-centric, in an increasingly web-centric world. I.e. iCloud leverages cloud technology to make your experience with Apple devices much more seamless, but it doesn’t offer access to cloud data from the web or enable any sort of collaboration, at least as far as I can tell. “Google’s frame is the browser window. Apple’s frame is the screen,” as John Gruber put it, rather succinctly.
[^2]: E.g. Tonido, Iomega, and Pogoplug.
[^3]: With the addition of over-the-air syncing, OS activation, and updates, this is now more true than ever.